Privacy Policy

How we protect your privacy and handle your information

Our Privacy Commitment

Your privacy is important to us. This policy explains how we handle your information.

Last Updated: October 2025

Overview

EducateWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Important: We do not collect sensitive health information or personal medical data. Our website is designed to be used anonymously for educational purposes.

Information We Collect

We collect minimal information to provide and improve our services

🔍 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website addresses
  • Device information
  • Cookies and similar technologies

📝 Information You Provide

We may collect information you voluntarily provide:

  • Contact form submissions
  • Feedback and survey responses
  • Newsletter sign-ups (if available)
  • Correspondence with us

🚫 Information We Don't Collect

We specifically avoid collecting:

  • Sensitive health information
  • Personal medical data
  • Financial information
  • Government identification
  • Protected characteristics

How We Use Your Information

Transparent purposes for information collection and use

Primary Uses

We use collected information for:

Service Operation

  • Website functionality
  • Content delivery
  • Technical support
  • Security monitoring

Improvement

  • Website analytics
  • User experience enhancement
  • Content optimization
  • Feature development

Communication

  • Responding to inquiries
  • Providing requested information
  • Sending updates (if subscribed)
  • User support

Legal Basis for Processing

We process your information based on:

  • Legitimate Interests: Operating and improving our educational services
  • Consent: When you voluntarily provide information
  • Legal Obligation: When required by applicable laws

Cookies & Tracking Technologies

Understanding our use of cookies and similar technologies

🍪 Cookies We Use

We use these types of cookies:

  • Essential Cookies: Required for website operation
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings
  • Security Cookies: Protect against malicious activities

🎯 Third-Party Services

We may use these services:

  • Google Analytics: Website traffic analysis
  • Hosting Providers: Website infrastructure
  • Security Services: Protection against attacks

These services have their own privacy policies governing data use.

⚙️ Cookie Management

You can control cookies through:

  • Browser settings
  • Private browsing modes
  • Cookie consent tools
  • Browser extensions

Note: Disabling cookies may affect website functionality.

Data Sharing & Protection

How we protect and share your information

Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Companies that help us operate our website
  • Legal Authorities: When required by law or legal process
  • Business Transfers: In connection with mergers or acquisitions
  • With Your Consent: When you explicitly authorize sharing

Data Protection

We implement appropriate security measures including:

Technical Measures

  • SSL encryption
  • Secure servers
  • Regular security updates
  • Access controls

Organizational Measures

  • Privacy training
  • Data minimization
  • Regular audits
  • Incident response plans

Your Privacy Rights

Your rights regarding your personal information

🔍 Access & Control

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

🌍 International Rights

Depending on your location:

  • GDPR (EU): European Union data protection rights
  • CCPA (California): California Consumer Privacy Act rights
  • Other Jurisdictions: Local privacy laws may apply

We respect all applicable privacy laws and regulations.

📞 Exercising Your Rights

To exercise your privacy rights:

  • Contact us at privacy@educatewell.org
  • Provide sufficient identification
  • Specify your request clearly
  • Allow reasonable processing time

We will respond within 30 days as required by law.

Policy Updates & Contact

How we update this policy and how to contact us

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Providing notice on our website for material changes

We encourage you to review this Privacy Policy periodically for any changes.

Note: For medical emergencies or crisis situations, please use the emergency resources provided on our website rather than email.